Privacy Policy
This policy outlines how we collect, use, and safeguard your personal data when you interact with our website, visit our showroom, or engage our services.
- Information We Collect
- Personal Details: Name, email address, phone number, and delivery or billing address when you place an order or contact support.
- Transaction Data: Payment information, order history, and product preferences.
- Communications: Records of your interactions with our support team via email, phone, WhatsApp, or social media.
- How We Use Your Information
- Order Fulfillment
- Customer Support
- Improving Services
- Marketing & Promotions
- Data Sharing & Disclosure
- We may share relevant data with trusted partners—couriers for delivery, payment processors, and analytics providers—strictly to fulfill our services.
- We do not sell or rent your personal data to marketers, advertisers, or other third parties.
- Data Security
- We employ industry-standard encryption (SSL/TLS) on our website and secure servers to store your data. Access is restricted to authorized employees and partners with a legitimate business need.
- Data Retention
- We retain personal data only as long as necessary for the purposes outlined
- Upon request, we’ll securely delete or anonymize your information
- Your Rights & Choices
- You can request a copy of your data or corrections by contacting info@matozcaraccessories.com
- You can request us to have your personal information erased from our active systems, subject to any legal retention obligations.
- Opt-Out: At any time, stop marketing emails via the unsubscribe link or by emailing info@matozcaraccessories.com
- Complaints: If you believe we’ve mishandled your data, contact us first so we can address your concerns.