Terms of Service

Welcome to Matoz Car Accessories! By accessing or using our website, services, or purchasing our products, you agree to be bound by these Terms of Service.

1.      Eligibility

    • You must be at least 18 years old and capable of entering into legally binding contracts under Kenyan law.
    • By placing an order, you warrant that all information you provide is accurate, complete, and up-to-date.
  1. Products & Pricing
    • We endeavor to display accurate product information, including descriptions, images, and pricing. However, errors or omissions may occur.
    • Prices, specifications, and availability are subject to change without notice. In such cases, we will inform you before processing your order and offer you the option to confirm or cancel.
  2. Order Acceptance & Payment
    • All orders are subject to acceptance and availability.
    • Payment must be made in full via our secure payment partners. We accept major debit/credit cards, M-Pesa, and bank transfers.
    • We reserve the right to cancel or refuse any order for reasons including suspected fraud, pricing errors, or disruption of our business.
  3. Intellectual Property
    • All content on our site—text, graphics, logos, images, and software—is the property of Matoz Car Accessories or its licensors and is protected by Kenyan and international intellectual property laws.
  4. Shipping & Delivery
    • We offer delivery services countrywide across Kenya. Shipping fees vary based on location and order details; exact costs are calculated at checkout.
  5. Returns, Refunds & Exchanges
    • Our Return Policy governs returns, refunds, and exchanges. Please review it carefully before placing an order.
  6. Limitation of Liability
    • To the fullest extent permitted by law, Matoz Car Accessories and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services or products.
    • Our total liability for any claim related to a product or service is limited to the purchase price paid by you for the relevant item.
  7. Governing Law & Dispute Resolution

These Terms are governed by the laws of the Republic of Kenya.

9.      Contact Information

  • For questions or clarifications regarding these Terms, please contact us at info@matozcaraccessories.com or call +254 711 888 880.